Help Center

Find answers to the most common questions about Edu121. If you can't find what you're looking for, our 24/7 support team is one message away.

Getting started

1. How do I find and book a tutor?
2. How do I create my student account?
3. How do the free trial sessions work?

Payments & refunds

1. What payment methods do you accept?
2. How does the money-back guarantee work?
3. When am I charged for a session?

Scheduling

1. How do I reschedule or cancel a session?
2. What happens if my tutor cancels?
3. How do timezones work?

Still need help?

Contact our support team anytime via the support page or live chat.